Cancellation Policy

Changed your mind about an order? How to do it:

How long do I have to cancel my order?
You can cancel your order within 24 hours while it is still being processed. If 24 hours have passed, unfortunately we cannot cancel your order.

How do I cancel an order?
You have 24 hours to cancel your order via the link in your confirmation email. Look for the section "Changed your mind?" If more than 24 hours have passed, you can email us at info@pluvor.com, and we will see what we can do.

I canceled my order by mistake. Can I undo this?
'If you have accidentally canceled your order and still wish to receive it, the best solution is to place a new order. Do you have questions? Send us an email at info@pluvor.com - we are here to help.'

How do I know if my cancellation was successful?
'When you cancel via the email link, you will receive a confirmation email. If you do not receive this, please contact us at info@pluvor.com with your original order number (#OrderNumber).'

Can't find the option to cancel?
If you cannot find the cancellation link, don't worry. Just send us an email as soon as possible at info@pluvor.com with your order number (#OrderNumber) and a request to cancel or change the order.

Store Name: Pluvor

E-mail: info@pluvor.com

Phone: +45 78724439

Opening hours: Mon-Fri, 08:00 - 17:00

Address: Nederdammen 14, 2605 Brøndby, Denmark